International Shipping & Policy
Placing Order Online
Thank you for your interest in purchasing internationally from English-Teapots.com! Below are the instructions on how to go about placing an international order:
- Click on "Buy" button.
- Click "Update" button for quantity changes.
- Click "International Order" button located at the bottom of the shopping cart page.
- Click "Secure Checkout" button.
International Shipping Rate
The minimum shipping fee for any international order is USD7.50
If the shipping cost is over the minimum, you will be contacted via email regarding the cost of shipping after your order is placed.
You will not be charged for your order until you have approved the cost of shipping.
It is often more economic to ship via US Postal Service (USPS) than UPS.
USPS International Air Mail packages take about anywhere from 10 days to 2 months.
Base on our experiences, 90% of the packages arrive within 14 days. All the packages are delivered at last.
Find Out The Shipping Rate Yourself:
Click here for simple instruction. |
Visit http://ircalc.usps.gov
- Select your country.
- Select "Package".
- Fill in weight.
1 kg = 2.2 pounds
1 pound = 16 ounces
Make sure to add extra weight for packaging materials, especially for fragile items.
- Click "Continue".
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- If the package is less that 4 pounds, go for "First-Class Mail International Package";
If the pakcage is more than 4 pounds, go for "Priority Mail International".
- Note the "Delivery Days" is only for reference. There is no guarantee.
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Import Tax
Import tax may occur depending on your country’s import regulation.
These taxations are strictly determined by your country and the shipping couriers used and are in NO WAY affiliated with English-Teapots.com
Return/Exchange Policy
Due to the high cost of international shipping, our return policy for items that have been damaged while in international transit is limited. If an item is delivered damaged to an international location, we can only credit the customer back for the item itself, not the shipping and handling. You may return any undamaged item within 30 days of the shipping date, however, you will be required to pay for the cost of shipping and handling and will only be refunded for the item itself. You must contact our customer service department before returning any item. Thank you for your cooperation.
Claim for Lost Package
English-Teapots.com cannot be held liable for orders that go missing while in
transit. Once an order leaves our warehouse, we can no longer be held
accountable for it. If the tracking number provided to you shows that your
order has been delivered, but you did not receive the package, you will need
to handle the matter with the courier responsible for delivering it. We will
not provide free re-deliveries on orders that go missing.
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