We guarantee all items for a period of 30 days after shipping date,
with just a few minor exceptions noted below.
You must call or email us to obtain pre-authorization before returning/exchanging any items.
We have a 30-day money back guarantee on almost all items with a few minor exceptions and limitations.
call Customer Care at 1-909-718-9999, Monday to Friday from 9:00am to 5:00pm PST.
Generally, all unopened, resaleable items may be returned for a full credit of refund,
subtract handling and shipping. All product returns must have prior,
authorized approval from our customer service department.
If you are dissatisfied with any product, you must phone 909-718-9999 (M-F 9am to 5pm Pacific Standard Time)
within 30 days of the shipping date to get a return pre-approval and a Return Authorization Number. If any part of this return policy is not followed, we reserve the right to decline your return. If an order is returned without authorization and/or past the eligible return date, you will likely be charged a re-stocking fee.