FAQ

Q1: What is the worth of my antique teapot?
A1: We do not hold an appraisal license. Please do not contact us regarding the worth of your antiques.

Q2: Do you provide discount?
A2: Yes, we provide discounts on orders that are of a substantial amount. Please contact us for more details.

Q3: Do you sell wholesale?
A3: No, we are not a wholesale company.

Q4: Do you have a catalog?
A4: No, we do offer a printed catalog. All of the products we offer are shown on our website.

Q5: Can I link to your website, www.English-Teapots.com?
A5: Yes, if the content of your website is targeted to the general public, we thank you for your link.

Q6: Are the mugs and china offered on your site microwave safe?
A6: Yes, if it does not have any gold/silver gilt on it.

Q7: How long will it take for me to receive my order?
A7: Orders are typically shipped out within two business days of being placed. It is your responsibility to make sure that you allow enough time for your order to be delivered. Orders can take up to five delivery days to arrive (allow more time for Puerto Rico), depending on the delivery destination. Please contact us if you require a faster shipping method.